28.08.2014

Still a winner: HANSA tops sanitary fittings performance league for 19th time in a row

High scores for sanitary fittings maker: Top manufacturer in the overall rankings – first place in 5 of 10 categories

Stuttgart, August 2014. The latest reader poll from industry information service "markt intern" sends an unmistakable signal: HANSA is still on top. For the 19th time in a row, "markt intern" readers voted the sanitaryware manufacturer their 'Number 1 Trades Partner'. HANSA emerged victorious in 5 of the total of 10 ranking categories. 

In 2014 HANSA has once again been voted the best manufacturer of quality bathroom and kitchen fittings, achieving an overall score of 2.06. Every two years "markt intern" surveys its readers in the plumbing trades to monitor levels of satisfaction with leading sanitaryware manufacturers. HANSA has routinely come out on top, reaffirming its leading position by being named "Number 1 Trades Partner" time and again.

“The corner stone of our business idea is long-standing co-operation with our professional customers, and therefore it is particularly delightful that we are being awarded for our consistent efforts,’’ comments Pekka Kuusniemi, President of the Oras Group and CEO of HANSA. ‘’We continue to strengthen our co-operation with the professional customers and we are committed to serving three-tier distribution, which is in the core of Hansa’s business.”

Top in product quality, sales support, trades orientation, support to the property business, and retail margins
Alongside product quality – a category which HANSA has always dominated in past "markt intern" surveys – readers also ranked the manufacturer's sales support and training particularly highly. HANSA also emerged as the clear winner in the "Collaborative partnership, trades orientation, distributor exclusivity" category. According to "markt intern" readers, the HANSA brand additionally offers the best support to the property development business and also comes out top in terms of retail margins. 

Second place in four performance categories
HANSA came out with credit in a number of other categories too: With regard to "Ease of installation, advanced technical features, claims handling", the readers of "markt intern" signalled their satisfaction with the Stuttgart-based company by voting it into second place. They also awarded it high marks for "Delivery service" and "Manufacturer backup". HANSA was likewise voted into second place in the product range category, marking a strong improvement in its performance.

"We are pleased to have received positive feedback from our customers regarding our range policy. The fact that our extensive product range is well received by our trades partners motivates us to keep investing in the innovative strength of our business in future’’ comments Joachim Stücke, Hansa Vice President Sales for Germany, Switzerland and Austria. "We are also working hard to keep continuously improving our service levels in a wide variety of areas and further strengthen our three-tier distribution strategy."